Terms and Conditions
Effective Date: January 2, 2025
Welcome to CloudHato.com! By accessing or using our website, products, and services, you agree to be bound by the following Terms and Conditions. Please read them carefully. If you do not agree with any of the terms, do not use our website or services.
1. General Terms
- Website Usage: These Terms and Conditions apply to your use of the website, services, and products offered by CloudHato.com. We reserve the right to change or modify these Terms at any time without prior notice. Any updates to these terms will be effective immediately upon posting on the website. Your continued use of the website constitutes acceptance of these updated terms.
- Eligibility: You must be at least 18 years old to use this website or have parental consent. By using the website, you represent that you are of legal age to enter into binding contracts.
2. Account Registration and Security
- Account Creation: To place an order or access certain services, you may need to create an account on CloudHato.com. You must provide accurate and complete information when creating an account and keep your login credentials secure.
- Account Responsibility: You are solely responsible for any activity that occurs under your account. If you suspect any unauthorized use, you must notify us immediately.
3. Product Availability
- Product Descriptions: We strive to ensure that all products listed on our website are described as accurately as possible. However, we do not warrant that the descriptions, images, or other content are error-free or complete. We reserve the right to modify or discontinue any product at any time.
- Pricing and Availability: Prices for products are subject to change without notice. We do not guarantee the availability of any product, and in the case of stock issues or errors, we will notify you and provide alternatives or issue a refund.
4. Orders and Payments
- Order Placement: When you place an order on CloudHato.com, you are making an offer to purchase the items in your cart. We will send you an order confirmation email after receiving your order, but this does not constitute acceptance of the offer. Your order will only be confirmed and processed when payment is successfully received and the items are shipped.
- Payment Methods: We accept payment via major credit cards (Visa, MasterCard, American Express), debit cards, and PayPal. All payments must be made in full at the time of purchase. The prices listed are in USD (U.S. Dollars), and applicable taxes will be added at checkout.
- Billing Information: You must provide accurate billing information when placing an order. If there are any issues with payment processing or billing details, we may cancel your order.
5. Shipping and Delivery
- Shipping Fees: Shipping charges will be calculated during checkout and vary based on location, shipping method, and the size/weight of your order.
- Delivery Time: Estimated delivery times will be provided at checkout. While we strive to meet these timelines, we do not guarantee delivery by a specific date. Delays may occur due to weather, natural disasters, or other factors outside our control.
- Risk of Loss: Once the items are shipped, they are at your risk. We are not liable for any damage, theft, or loss of products during shipping. It is recommended to choose a shipping method that includes tracking.
6. Returns, Refunds, and Exchanges
- Returns and Refunds: Our Refund and Returns Policy outlines the process for returning products and requesting refunds. Returns must be initiated within 7 days of receiving your order.
- Exchanges: We do not offer direct exchanges. If you wish to exchange an item, you must return the original item for a refund and place a new order for the desired product.
7. Intellectual Property
- Ownership: All content on CloudHato.com, including text, graphics, logos, images, videos, and software, is the property of CloudHato.com or its content suppliers and is protected by U.S. and international copyright laws. Unauthorized use of this content is strictly prohibited.
- Trademarks: The trademarks, logos, and service marks displayed on the website are registered and unregistered marks of CloudHato.com. You may not use any of these marks without prior written permission from us.
8. User Content
- Content Submission: If you submit any content to us (e.g., reviews, feedback, or comments), you grant CloudHato.com a non-exclusive, royalty-free, perpetual, and worldwide license to use, modify, and publish that content.
- Responsibility: You are solely responsible for any content you submit. You agree not to submit any content that is unlawful, defamatory, or infringes on the intellectual property rights of others.
9. Prohibited Uses
You agree not to use CloudHato.com for any unlawful purpose or in any way that may harm, disable, or interfere with the operation of the website. Prohibited actions include, but are not limited to:
- Engaging in fraudulent activity
- Posting harmful or offensive content
- Attempting to access restricted areas of the website or network
10. Disclaimers and Limitation of Liability
- No Warranty: CloudHato.com does not guarantee that the website will be free of errors, interruptions, or viruses. While we take measures to ensure the site is secure and functional, we do not guarantee that the website or its content will be error-free.
- Limitation of Liability: In no event shall CloudHato.com, its directors, employees, or affiliates be liable for any indirect, incidental, special, or consequential damages arising out of or related to your use of the website or products purchased, even if we have been advised of the possibility of such damages. Our total liability will not exceed the amount you paid for the product(s) involved in the claim.
11. Privacy Policy
Your use of CloudHato.com is also governed by our Privacy Policy, which explains how we collect, use, and protect your personal information. By using our services, you consent to our privacy practices as outlined in that policy.
12. Governing Law
These Terms and Conditions are governed by the laws of the State of California, United States, without regard to its conflict of law principles. Any disputes or claims arising out of or related to these terms shall be resolved in the state or federal courts located in California.
13. Modifications to Terms
We may update or revise these Terms and Conditions from time to time. Any changes will be posted on this page with an updated Effective Date. By continuing to use the website, you agree to be bound by the updated Terms.
14. Contact Us
If you have any questions about these Terms and Conditions, please contact us at:
- Email: info@cloudhato.com
- Phone: 307-621-0431
- Address:
4599 Thorn Street
Garden Grove, California, United States - Website: https://cloudhato.com